How can I contact Support?

Last updated on 29 January 2024

We’re always on hand to help, whenever you need us. We’re not one of these faceless tech companies who make it difficult to get in touch. Contact us with any issues or queries and we’ll try to resolve them as quickly as possible.

You can find what you’re looking for by doing the following:

  • Use in-app support by heading to Profile > Support > Chat with support. This will put you in direct contact with a member of our support team, who’ll look to resolve your query there and then.


This function is available 6.30am – 10.30pm, Monday-Saturday, and 7am – 9pm on Sundays.

It may well be that the support team member emails you directly, in which case you’ll be able to respond to those emails.

Aside from the Chat function, we also have a comprehensive FAQs section and a number of video tutorials (also under ‘Support’), so you may well find your answer(s) there.

In addition to this, you can join our Facebook community group, to connect with other Flexers, ask each other questions, and learn from each other.

Above all, don’t worry – one way or another we’ll get your question(s) answered.