Welcome to Indeed Flex Levels

Simply work one shift to be enrolled in Indeed Flex Levels.

Your current level and progress towards the next level are displayed in your Indeed Flex Levels dashboard.

Your level within the Indeed Flex Levels programme is directly influenced by your actions and performance, including factors like completing shifts, client ratings, late cancellations, and no-shows. You can easily view your level within the app.

1. Completing shifts
Working shifts is the fastest and easiest route to improving your level. And let’s be honest, it’s the reason you came here in the first place. The more shifts you work, the more you earn, and the more clients will recognise your excellence, leading to repeat hiring. Easy, right?

2. Five Star Rating
You put in the effort and it shows. The client appreciates your hard work and is eager to work with you again. Your Five Star Rating qualifies you for inclusion in their talent pool, granting you priority access to future job opportunities with this client. Hats off to you!

3. Late cancellation
We get that life happens, and plans can change unexpectedly. But when you cancel a shift within 24 hours of its start, it can really throw things off. Picture this: the shift goes unfilled, which means your teammates end up juggling more than they bargained for. This not only slows down productivity but can also lead to less-than-happy customers.

4. No Show
Not showing up for your shift without giving us a heads-up is a big deal. Our clients place their trust in us, and non-attendance creates strain on their operations and limits their productivity. No shows can lead to you being removed from the platform. 

5. Low Star Rating
We know that everyone has bad days, but striving for excellence in every shift is essential. Receiving a 1-2  Star Rating means a client was not satisfied with your service, which not only reflects on your individual performance but also impacts Flex as a whole. Remember, attention to punctuation, grooming standards, and effective communication are key to maintaining high-quality service.

Your progress towards levels (Completed Shifts, Five Star Ratings, No Late Cancellations, No No Shows, No Low Star Ratings) remains valid for 90 days from the day you earned it. For instance, if you completed a shift on January 1st, your progress remains active until March 31st. If you completed a shift on January 15th, your progress lasts until April 14th. This cycle ensures fairness and encourages consistent participation.

Brands covered include Currys, Samsung, Shell, Asda, Iceland, Sainsbury’s, Marks & Spencers, Morrisons, Halfords, Under Armour, Decathlon, Argos, John Lewis, H&M, ASOS, New Look, Primark, Ray-Ban, Oakley, Just Eat, Deliveroo, Pizza Hut, Costa Coffee, B&Q, Airbnb, Virgin Experience Days, Odeon, Vue, Cineworld, Ticketmaster, Spotify and many more.

We reserve the right to change the selection of discount providers available on the scheme.

Flexer Discounts, Wellbeing, and Insurance packages
You’ll receive an email once you qualify, from our rewards partner, ONSI, welcoming you and inviting you to register with them.

To access their platform, you’ll need to register on their website, but, after that point, we recommend you download the ONSI app for access to all benefits on the go.

ONSI is the UK’s leading benefits, rewards, and insurance provider for platforms such as Indeed Flex.

They’re on a mission to create a world of work where everyone wins.

We agree with that sentiment, so we’re only too happy to have them provide you with top benefits.

Prize Draw entry 
You’ll be automatically entered into our seasonal prize draws. 

Referral Fee
The referral fee you earn for inviting a friend to Indeed Flex is determined by your MyFlex level at the time your friend uses your referral code and completes their first shift.

Your eligibility for these rewards is determined by your level (Bronze, Silver, Gold, or Platinum) at 11:59 PM every Sunday and any rewards earned will be active for the entire following week.