The 2026 Hospitality Staffing & Contingent Workforce Report

How flexible talent gives you the competitive edge so you can scale fast for peaks, protect guest experience, and stay in control of cost and quality.

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Ready to modernise hospitality staffing for 2026?

Hospitality demand shifts fast—bank holidays, conferences, event spikes, and last-minute call-offs. This report breaks down what’s changing in contingent labour and how hotel, resort, venue, and restaurant groups can build a smarter staffing strategy for 2026.

What’s inside

  • Why hospitality leaders are increasing reliance on contingent labour in 2026
  • The top staffing challenges teams are trying to solve (quality, speed, compliance, and visibility)
  • How to gain real-time workforce visibility across sites, departments, and staffing suppliers
  • What hospitality buyers want from staffing technology (automation + AI)
  • When VMS/MSP models make sense—and how they help centralise control and reporting
  • Practical steps to scale faster, hire smarter, and stay covered during peak demand

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