The background
Previously Interstate Hotels & Resorts, Aimbridge EMEA has over 114 venues across the UK and Europe. In their goal to achieve operational excellence, having a tool that suits them to manage their temporary workforce was imperative.
“We needed a centralised tool that allowed hotels to maintain great existing relationships with partner agencies, whilst providing us with insight into usage, compliance, and expenditure” – Nicole Kirkland Director of Talent at Aimbridge EMEA
The challenges
- Lack of control over existing agency use
- Not having enough visibility over agency spend
- Inconsistent processes for onboarding new suppliers
- Limited access to reporting and analytics
“Using Indeed Flex's MSP solution has been a massive support for Aimbridge. It will remain a key tool for us that bridges the gap between our central team and local partner agencies.”
Nicole Kirkland Director of Talent at Aimbridge EMEA
The solution
Simplified supply chain management
Agency partner management
Reporting and analytics
Product training for all users
The results
40% Reduction in agency spend in 12 months
4.7/5 Average Flexer rating
96% Flexer show rate
"The support from the partner agency team in onboarding new suppliers has been very impressive, we have a dedicated team for each region to provide local support.”
Nicole Kirkland Director of Talent at Aimbridge EMEA