What is a payslip?

Payslips show a breakdown of your earnings, from the gross amount (before anything is taken away), through to deductions, such as tax and NI contributions, and then your net earnings (what you get after those deductions).
On your first pay day, you’ll receive an email to sign up to PayCircle, our payroll provider, where you can view and download your payslips online.

National Insurance No.

Also known as your NI number or NINO, this number is unique to you and is in place to make sure National Insurance contributions are recorded against your name. You can find your NI number on payslips, P60s or tax letters. National Insurance covers things like access to the NHS, but we’ll go into more detail further down this page.

Referral bonus and Shifts

This section shows all of the shifts you’ve worked in the last week. At the top, you may see a Referral Bonus payment, if you’ve referred a friend to us and they’ve worked their first shift (for more information on this scheme, head here). Underneath that, you’ll see payments for the shifts you’ve worked within that pay period. This will show as the client’s name, followed by the hours worked and the pay rate.

Holiday Pay and Overpayment

If you’ve requested to withdraw Holiday Pay, this payment will be shown here too.
The Overpayment Deduction will only appear if you have been overpaid - for example, if you were paid for a shift you didn’t work. Finally, you’ll see the calculation Total Payments, after all of the above is taken into account.


If you think of Payments as being your plus section, then Adjustments is the minus section.
Here you’ll see all legal deductions, such as your Pension Contributions. The ‘AE’ stands for automatic enrolment. Income Tax and National Insurance contributions will also be displayed in this section, which we’ll explain in finer detail, below.

Totals this period

This relates to all the money you have earned in the last working week. Gross pay is the amount you’ve earned before taxes, benefits, pension contributions and any other payroll deductions were taken. Employers’ National Insurance is the rate we pay as your employer. Both employees and employers pay National Insurance contributions.

Totals year to date

This relates to all of the money you’ve earned, to date, across the current tax year (which runs from 6th April to the following 5th April). So it’ll show your Gross pay in total for the whole year up to that point, and, likewise, Employers’ National Insurance for that year. Any tax you have paid will also be shown here and this will be reflected on your P60.

Tax code, tax period, pay period

This section will show you your Tax Code, which is set by HMRC: 1275L is the most common tax code, which most people are on. For help understanding your tax code, click here.
The Tax Period relates to the tax year, which is split into 52 weeks, and the Pay Period is simply the week for which you are being paid.

Net pay

Once you have paid your tax, NI, pension, and any other contributions, this is the amount you are left with - this is what will go into your bank account.
This concludes the exploration of your payslip. See below for further useful information on our payroll schedule, tax, pensions and more.

A bit more detail

Indeed Flex Payroll Schedule

You’ll be paid weekly, on the Friday following the week in which you worked, receiving your wages directly into the bank account you’ve provided on your profile. You can update these details at any time via Profile > My Settings > Account Settings > Bank Details

The Indeed Flex payroll schedule is as follows:

Week 1: Attend your shifts Monday-Sunday, ensuring that those shifts are in the app and you clock in and out on time for accurate pay.

Check your timesheets after you’ve completed your shift to make sure they match the hours you’ve worked (including your break times). To view your timesheets within the app, go to ‘Earnings’ > ‘Current Week’ > then click on the relevant shift (if necessary, you can edit the hours worked from here).

Week 2: The employer(s) you worked for will approve your timesheets on Tuesday, following the week in which you worked. On Wednesday, you can then check the approved hours on your profile. You’ll then receive your payslip and wages by midnight on Friday.

Please note: If you have an issue with your timesheet, our team is here to help. Simply get in touch with us via the Live Chat function on the app or [email protected].

Tax and National Insurance (NI)

Income Tax is a tax you pay on any money you earn from employment, with the tax year running from 6th April to 5th April the following year.

Most people in the UK get a Personal Allowance of tax-free income: the amount you can earn before you pay any tax on it. In general, you shouldn’t pay any tax on the first £12,570 you earn during a tax year. The tax-free allowance is an annual allowance, but it is applied to payroll on a weekly basis. Therefore any tax-free allowance is shared evenly across the pay cycle. So, if your tax code is 1257L, you are entitled to £242 tax free pay per week.

Because you work for Indeed Flex, you are not self-employed. You will Pay As You Earn (PAYE). This is HMRC’s system for collecting Income Tax and NI contributions, before we pay your wages and pension. Your tax code is set by HMRC and tells us how much to deduct – we don’t generate that code. If you feel you’re being taxed incorrectly, please contact HMRC

NI is a mandatory payment if you’re earning more than £242 a week. It’s a contribution that allows you to access certain state benefits, such as the state pension, statutory sick pay, and use of the NHS. More information can be found on the HMRC website.

P45 and P60

Both the P45 and the P60 are important documents that you’ll need to keep hold of, as and when you get them. You must keep both documents for at least six years from the end of the tax year to which they relate.

A P45 is issued to you by your most recent employer, when you leave them and are removed from their payroll. It shows all of your earnings and deductions, from the beginning of the tax year (6th April to 5th April) to the point at which you leave them.

Your P45 provides any prospective/new employer with details of how much taxable salary you’ve paid over the course of the current tax year.

If you decide to leave Indeed Flex and wish to obtain your P45, you can do this in the app, simply by going to Profile > My Settings > Account Settings > Account Details, then scrolling to the bottom of the screen, where it says ‘Leave Indeed Flex’. This will start the process through which you’ll be able to get your P45.

You should receive your P45 within 10-14 working days of making your request, in your Paycircle account, under ‘Documents’. You can then download a copy of it.

Your P60 is a document you’ll receive automatically (no need to request it), for every tax year you’ve worked with us. The P60 shows the tax you’ve paid on your earnings in that tax year and you should receive it by 31st May. Click here to learn more about your P60.

Holiday pay

You earn holiday pay for every shift you complete.

For every hour worked, you are entitled to holiday pay. 

On the shift details, you’ll see two pay rates: ‘base rate’ and ‘holiday pay’. Base rate is the hourly rate you are paid which does not include holiday pay. Holiday pay rates are shown in addition to the base rate.

You can claim holiday pay on a weekly basis or allow the funds to grow over time. Or, you may prefer to claim the time back as annual leave. You can only make one holiday pay withdrawal request at a time. 

To ensure you have a healthy work/life balance and to comply with legal guidelines, if your total withdrawal request equals 8 working hours or more, you’ll need to book a day off as holiday and you won’t be able to book a shift for this day.

Please note that the holiday pay is subject to tax and NI contributions and your available balance shows the calculation before this has been taken.


We auto-enrol you into a pension scheme, if you earn more than £192 a week and are aged between 22 and the state pension age. It is a legal requirement for employers to provide a workplace pension to contribute towards your retirement.

By the time you’ve made your second pension contribution, you should receive a NEST (National Employee Savings Trust) pack, which will be sent to the home address on your profile (make sure this is correct in the app by going to Profile > My Settings > Account Details). The pack will contain all of your pension information, login details, and terms and conditions.

If you haven’t received your NEST pack, please contact them directly here.

If you wish to opt out of this pension plan, you can do so through your Paycircle account, by doing the following:

– Log in to your Paycircle Pay Portal, using your username and password

– Click on ‘Pensions’ on the right-hand side of the page

– Click on ‘Status’

– Choose ‘Opt Out’.

And that’s it – you’ll no longer be enrolled in the pension scheme.

Please note that there is a 30 day opt-out period, starting three working days after you have been enrolled in the pension scheme. After this you will not be able to opt out of the scheme. There is an option to take a break from paying contributions, however this is different from opting out. When you take a break from paying contributions, your Nest account remains active unlike opt out, which closes your account. Once you’ve stopped contributing, any money paid in will stay in your Nest pension pot until you take your benefits from age 55 or transfer the funds to another pension scheme.

Same Day Pay

Same Day Pay is all about giving you the choice and control over how and when you get paid. It is an optional service and it’s entirely up to you whether you claim your wage early.

To use Same Day Pay, simply clock in and out of your shift with geolocation turned on. Indeed Flex will then share your hours, and the amount you’ve earned, with our partner, FlexEarn. 

After your shift, the FlexEarn app will display the amount you’ve earned and the 50% of those earnings you’re able to withdraw. If you choose to withdraw any amount (up to that 50%), it will be transferred to your account instantly. There’ll be a transaction fee, taken by FlexEarn, of £1.50 charge per withdrawal. This fee will be deducted from your payslip along with the amount you withdraw early.

On pay day (Friday of the following week) you’ll be paid the rest of your wages minus what you withdrew through FlexEarn, as well as your taxes and any other deductibles you may have.

Read more

More Pay FAQs

Visit our payment related FAQ pages here.

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