We understand that circumstances change and you may wish to cancel your shift.
If you can’t attend your upcoming shift, you must cancel this shift by tapping the jobs tab and canceling under the booked shifts tab. Please be sure to cancel the shift yourself.
How to cancel a shift
- Under the “Booked” tab, select the shift you want to cancel.
- Scroll to the bottom of the page and provide a reason for the cancellation.
- Tap “Cancel selected shifts’.
If your shift is a long term booking (they will have a lock emoji next to them), you will not be able to cancel individual shifts. You must cancel all shifts within the assignment as the employer needs the same worker to complete all the shifts.
Cancellation under 24 hours
Cancellation under 24 hours may result in a negative performance action but the process of cancelling is the same.
Please see Flexer Terms for full details.