Holiday Pay Overview

Last updated on 02 February 2024

Holiday pay is based on the principle that a worker should not suffer financially for taking holiday. Enforced by the Working Time Directive 1998, employers must provide the opportunity for employees to take paid leave during their employment.

A week’s pay is worked out according to the kind of hours someone works and how they’re paid for the hours. This includes full-time, part-time, term-time, and casual workers.

How is holiday pay calculated?

To find out how holiday pay is calculated, please visit the official government website

How can I claim my holiday pay?

You can claim your holiday pay from within the Indeed Flex app.
To do so, please log into your account and go to:
Profile > Earnings > Manage your holiday pay.
Here you can claim holiday pay that’s already accrued in the past, as well as any recent accruals that haven’t been reflected on your payslip yet.

Your balance will indicate how much holiday you can claim in either monetary form or as paid leave.

Once requested when will my holiday be paid?

In order to receive your holiday on your next payslip, please ensure that your requests are placed by End of Tuesday.

Requests placed between Wednesday and Sunday will be paid out on Friday in the following week.

Please note that you can only place one request per week.

Can I cancel a holiday pay request once I’ve made it?

Once you have placed your holiday pay request, you cannot cancel it.

What happens if I don’t take my holiday?

Should you choose never to withdraw your holiday pay, it will continue to accrue as you work more shifts until the end of the financial year (April of each year), at which point all of your holiday pay will be paid to you in one lump sum.

Do I have to claim my entire holiday pay accrual every time?

No. You can request as much of your accrued holiday pay as you’d like, as long as your request is between £1 and your total.


If you still have a question about holiday pay, please check out our complete FAQ guide.