Agency Partners

Welcome to Indeed Flex Agency Community. This is a place to get your questions answered and learn how to get the most out of Indeed Flex.

Service Level Agreement

Fulfilment

No shows

Responses to Allocations

Allocation fulfilment

Retrospective Bookings

Invoicing Guidelines

Indeed Flex is a proud signatory to the Prompt Payment Code. It’s really important to us that our agency partner invoices are paid on time. To help us achieve this, please ensure that your invoices follow the guidance.

Read full guidelines

FAQs

How are bookings allocated?

Why have my shifts been cancelled?

What should I do if a worker didn’t turn up to their shift?

What should I do if my worker has been booked with the client directly?

Contact us:

Customer Success (Operations Team)

email: [email protected]

phone number: 020 3790 7900