DoubleTree case study

Victoria Crisp

18 January 2024

1 min read

Young-woman-chambermaid holding a towel standing with maid cart full of cleaning stuff in the hotel corridor

DoubleTree by Edinburgh Airport case study

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How DoubleTree built up a 100% repeat worker rate for Housekeepers to support them during flight delay surges

The background

As a hub for Edinburgh airport and surrounding attractions, this DoubleTree hotel needed a
flexible and reliable source of top-quality hospitality workers.

The challenges

  • Unpredictable and last-minute surges in bookings requiring access to a large pool of housekeeping staff
  • Finding quality workers with the right skills and experience to meet the hotel’s standards
  • Having a very manual process for calling staff in, taking too much time to fill spots

Download the full story to read about how Indeed Flex provided the solutions.