Ensure correct payments for workers and more accurate billing for your business with Indeed Flex timesheets.
How are timesheets populated?
The job times appear on the platform by the Flexer clocking in and out via their Indeed
Flex app. You must then go in to approve the timesheets and make any changes before the deadline.
How do I approve timesheets?
Access the Timesheets tab on the Indeed Flex platform
- Select the date range corresponding to the previous working week
- Filter the view to display jobs that are ‘Needs Approval’
- Review the listed ‘In/Out’ times and make any necessary adjustments, if the status is ‘Missing time’ you will need to update this before you can approve
- Update break times if applicable
- Finalize the timesheets by clicking the ‘Approve’ button
- If you need to review or modify previously approved timesheets, switch the filter to ‘All Shifts’ and select ‘Edit time’
Is there a deadline to approve timesheets?
The strict deadline to approve timesheets for the previous working week is Tuesday at 11:59 PM GMT.
Please note: Any timesheets not approved by the deadline will be auto-approved on the system. Ensure you’ve double-checked the start and end time prior to approval as it defaults to the shift times that the worker has clocked in and out.
How do I rate a worker?
Ratings keep your favorite Flexers coming back, making them a powerful tool for boosting fulfillment
Go to the Feedback column and select a rating out of 5 stars. You can easily find workers needing feedback by turning on the Unrated workers toggle.
How do I know what to rate a worker?
Our system is designed for you to use 5 stars as the starting point. This is because ratings should primarily be used as a tool to build positive relationships with Flexers.
5 stars - You’re happy with the Flexer and would have them back. This automatically adds the Flexer to your pool, meaning they get first choice of your shifts.
4 stars - You’re content to have them return but prefer not to offer them first choice on shifts. The worker isn’t added to your worker pool and will only see your shifts if you select ‘Let Flex do the work.’
3 stars - You were not happy with the Flexer’s performance and do not want them to return to your venue for any role.
1 & 2 stars - There has been misconduct or gross misconduct that you need to raise with Indeed Flex.
How do I notify Indeed Flex of a no-show?
The best way to report a no-show is to click ‘Didn’t work’ on the timesheet. Please do this as soon as possible so that Indeed Flex can support you appropriately.
You can also select ‘Didn’t work’ if the worker has arrived in the incorrect uniform, arrived late or if it is an agreed absence.
If you have any questions about approving timesheets, please contact your Client Success Manager.