Platform training guides

Get up to speed with interactive walkthroughs covering every corner of the Indeed Flex platform. Whether you're posting a shift or managing reports, you'll find quick, practical guides to help you work smarter.

Getting started

Platform overview

Get a quick tour of the Indeed Flex platform and see how it gives you full visibility of your workforce from day one.

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Creating a venue

Learn how to add and manage venues to ensure accurate staff locations, helping you maintain smooth, high-performing operations.

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Adding a Staffing Manager

See how to give managers the right access and permissions, so they can make quick decisions and help you fill shifts faster.

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Flexer (Worker Pool)

Discover how to build a trusted pool of workers, helping you consistently book reliable, high-performing staff.

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Agencies

Learn how to manage agency partners directly in the platform, giving you full visibility and control over every shift filled.

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Job setup and scheduling

Posting a job

A step-by-step guide to creating a shift and offering it in the way that gets the right person in, faster.

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Templates

Set up reusable job templates for recurring roles, cutting down admin time and saving you money on repeat tasks.

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Shift Patterns

Create custom shift rotations to suit your business needs, keeping operations consistent and predictable.

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Adding an event

Post a job for a specific event and give it a clear name, making it easy to track in your schedule and pull accurate reports later on.

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Toggles

Quickly adjust your shift view with smart toggles that save time and streamline how you manage job offers.

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Offer types

Explore smart, flexible ways to offer jobs, from automatic matching to hand-picking trusted Flexers, helping you find quality talent faster.

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Managing live shifts

Schedule page

Navigate and manage your live, upcoming, and past shifts all in one place, for full visibility and control.

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Rota view

An overview of all of your workers and their schedules. This includes, Flexers, Agency workers, and internal workers. Full workforce visibility.

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Finding a specific shift

Use filters and search tools to quickly locate any shift, saving you valuable admin time.

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Removing / editing an allocation

Easily adjust shift details or the number of workers needed, keeping you flexible without starting from scratch.

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Deleting a shift

Remove shifts in just a few clicks, helping you stay agile while avoiding unnecessary costs.

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Staffing and communication

Messsages

Send updates or last-minute info to your Flexers directly through the platform, helping you keep shifts running smoothly and your team engaged.

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Removing a Flexer

Remove someone from your pool without fully blocking them, giving you more control while keeping your options open.

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Removing agency

Remove agency workers and agencies to ensure you’re only working with those who meet your standards, with full oversight along the way.

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Operations and reporting

Reports

Track fulfilment, hours, and costs across your venues with self-serve reporting tools that give you powerful workforce insights.

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Rating workers

Build a trusted talent pool by rating your team after each shift, helping you rebook high-performers and reduce last-minute stress.

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Timesheets

Approve timesheets quickly and accurately to keep your billing clean, your workers happy, and your admin time minimal.

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Internal workforce

Worker invitations

Invite your internal team with ease, so you can start building your workforce quickly and with confidence.

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My Staff

Manage your internal team and easily keep track of who’s active on your account, giving you better oversight and control.

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Book a demo

Discover a staffing solution tailored to suit your business requirements

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