Case Study
Reiss

We want workers who can provide elevated customer service, even at short notice.

Discover how Reiss was able to reach a 95% shift fulfilment rate and a 97% repeat worker rate with Indeed Flex.

Trusted to deliver genuine value for our clients

95 %
95%
shift fulfilment rate
97 %
repeat worker rate
4.7
av. worker rating (of 5)
100 +
workers in talent pool
Reiss is really fast-paced, and we want the retail operations to look seamless to customers. We wanted workers who could provide elevated customer service, even at short notice.
Emma-Jane Walsh, Global Talent Partner for Retail, Reiss

The challenges

Ramp shift fulfilment during peak period

Access quality workers that meet internal standards

Replacing last minute
worker absences

Gain greater transparency over fees and terms

Flex solutions

Instant access to scale on demand

By leveraging the Flex Marketplace, businesses can swiftly identify and onboard qualified workers to fill critical roles. Data-driven insights enable clients to track shift fulfillment rates and worker availability in real-time, enabling proactive adjustments to staffing levels.

Ensuring worker quality

All Flexers are required to complete an interview and are fully vetted before being provided access to our platform. Once jobs are posted, Flexers are smart-matched by location, skills and performance to provide the best fit per role.

Instant access to available workers

Each hiring manager is onboarded and provided with access to the Flex Marketplace, enabling them to source workers instantly to overcome last minute demands.

Transparent fees, informed decisions

With a clear understanding of fees and terms, our clients are enabled to make informed decisions about workforce management and vendor partnerships, ensuring they achieve better outcomes while maintaining operational efficiency and financial stability in a dynamic market.

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